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1. Supply Chain

Although our Distribution Center inventories are constantly replenished, and we are rarely sold out of our regularly stocked products, periodic disruptions in our supply chain will inevitably occur due to manufacturing shortages, weather, and other shipping delays causing regrettable fulfillment shortages to our customers’ orders. Through volume commitments with our manufacturers and regular deliveries, the next shipment from our suppliers is seldom more than a few days away.

2. Backorders

Items unavailable at the time of order fulfillment are automatically backordered, and will be invoiced and shipped separately upon product availability. Customers are encouraged to review Sales Orders for backordered items carefully, and may cancel backorders at any time before shipment without penalty. We never charge for backordered items until they're shipped. Payments for backordered items are due and shall be dibited on the later of the next business day or the payment due date of the original order.